{"id":5068,"date":"2026-09-24T07:25:51","date_gmt":"2026-09-24T07:25:51","guid":{"rendered":"https:\/\/blauwstg.wpenginepowered.com\/privacy-statement\/"},"modified":"2026-10-19T11:49:49","modified_gmt":"2026-10-19T11:49:49","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/www.blauw.com\/en\/privacy-statement\/","title":{"rendered":"Privacy Statement"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tPrivacy Statement Blauw Research\nB.V.<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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privacy statement
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Privacy Statement Website and Business Relations Blauw Research B.V.<\/p>

Version: 1.0Last updated: 23 September 2026<\/p>

1. Who is responsible for the processing of your personal data?<\/h2>

Blauw Research B.V. (\u2018Blauw\u2019) is the controller of the personal data processed as described in this privacy statement.<\/p>

AddressCoolsingel 553012 AB RotterdamThe NetherlandsEmail<\/p>

privacy@blauw.com<\/p>

Blauw has appointed a Data Protection Officer (DPO). The DPO monitors compliance with privacy legislation within our organisation and is registered with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). <\/p>

You can contact our Data Protection Officer at:<\/p>

privacy@blauw.com<\/p>

This privacy statement applies to visitors to www.blauw.com, to the personal data processed through this website, and to our business contacts: (contact persons at) clients, prospects (for example those requesting a quote), suppliers and other business contacts.<\/p>

A separate privacy statement forresearch participants<\/a><\/strong><\/span> applies to research participants, respondents, panel members and other research activities. Applicants and (former) employees are also covered by a separate privacy statement, which is provided when you apply or enter into an employment contract. <\/p>

Blauw Research B.V. is a Dutch market research agency, founded in 1993. We are a member of the Data & Insights Network and follow the Code of Conduct for Research and Statistics (Gedragscode voor Onderzoek en Statistiek). We also base our information security and privacy management on the principles of ISO\/IEC 27001 and ISO\/IEC 27701. <\/p>

2. What personal data do we process?<\/h2>

Depending on how you use our website, we may process the following personal data:<\/p>

Data you provide to us<\/h5>

When you fill in a contact form, request a quote or get in touch with us, we may process data including:<\/p>

\u25cf first and last name;\u25cf company name;\u25cf job title;\u25cf email address;\u25cf telephone number;\u25cf the content of your message;\u25cf any documents you send with it;\u25cf other information you provide voluntarily.<\/p>

Data of clients and other business contacts<\/h5>

If you work with us as a client, prospect or supplier (or as a contact person for one), we may also process the following data:<\/p>

\u25cf business contact details, such as name, job title, company name, email address andtelephone number;\u25cf data regarding quotes, assignments and agreements;\u25cf invoice and payment details of your organisation;\u25cf correspondence and meeting notes relevant to the collaboration;\u25cf data about how you interact with our newsletters and emails, such as opening emails and clicking links.<\/p>

Data collected automatically<\/h5>

When you visit our website, technical data such as the following may be processed automatically:<\/p>

\u25cf IP address;\u25cf browser type;\u25cf operating system;\u25cf language settings;\u25cf date and time of your visit;<\/p>

\u25cf pages visited;\u25cf referring website;\u25cf device information;\u25cf cookie data;\u25cf technical log data.<\/p>

We only process personal data that is necessary for the purposesdescribed in this privacy statement.<\/p>

You are not legally obliged to provide us with personal data. However, without certain data, such as your name and email address, we cannot handle your question or quote request, or perform an agreement. <\/p>

3. Why do we process your personal data?<\/h2>

We only process personal data for specified, explicit and legitimate purposes.<\/p>

Contacting us<\/h5>

When you contact us through our website, we use your data to answer your question or handle your request.<\/p>

Quote requests<\/h5>

When you request a quote, we use your personal data to assess yourrequest, contact you and prepare a suitablequote.<\/p>

Client relationship management and carrying out assignments<\/h5>

If you\u2019re a client or work with us in another business capacity, we use your data to carry out assignments, prepare invoices, stay in touch with you and manage our business contacts in our CRM and ERP systems.<\/p>

Newsletters and marketing communication<\/h5>

If you\u2019ve signed up for them, we use your personal data to send you newsletters, event invitations, white papers and other relevant information about our services.<\/p>

You can unsubscribe at any time using the link in each newsletter.<\/p>

Improving our website<\/h5>

We analyse how our website is used so we can keep improving its content, performance, accessibility, security and ease of use.<\/p>

Online marketing<\/h5>

With your consent, we use analytics and marketing cookies to measure how effective our ads are and to further improve our online services.<\/p>

Security<\/h5>

We process technical data to protect our website, systems and dataagainst misuse, fraud, cyberattacks and unauthorised access.<\/p>

Legal obligations<\/h5>

Where applicable, we process personal data to comply withlegal obligations or requests from competent authorities.<\/p>

4. On what legal basis do we process personal data?<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Purpose<\/div>\r\n
Legal basis<\/div>\r\n <\/div>\r\n\r\n
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Answering questions<\/div>\r\n
Legitimate interest (being able to answer your question)<\/div>\r\n <\/div>\r\n\r\n
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Quote requests<\/div>\r\n
Legitimate interest (being able to prepare and discuss a quote with your organisation); taking steps prior to entering into a contract, if you request a quote as a self-employed person<\/div>\r\n <\/div>\r\n\r\n
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Performance of agreements<\/div>\r\n
Legitimate interest (being able to perform the agreement with your organisation); performance of a contract, if you yourself are a party to the contract<\/div>\r\n <\/div>\r\n\r\n
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Client relationship management and business contacts (CRM)<\/div>\r\n
business relations)Legitimate interest (maintaining our business relationships)<\/div>\r\n <\/div>\r\n\r\n
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Sending newsletters<\/div>\r\n
Consent<\/div>\r\n <\/div>\r\n\r\n
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Website analysis (Google Analytics)<\/div>\r\n
Consent<\/div>\r\n <\/div>\r\n\r\n
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Marketing cookies and Google Ads<\/div>\r\n
Consent<\/div>\r\n <\/div>\r\n\r\n
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Website security<\/div>\r\n
Legitimate interest (securing our website and systems)<\/div>\r\n <\/div>\r\n\r\n
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Legal obligations<\/div>\r\n
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5. What systems do we use?<\/h2>

To manage our website and provide our services, we use various systems and suppliers.<\/p>

Personal data may be processed in this context.<\/p>

The systems we use include:<\/p>

\u25cf WordPress to manage our website;\u25cf Microsoft 365 for email, calendars, documents and business communication;\u25cf AFAS Profit as an ERP system for relationship management (CRM), project administrationand invoicing;\u25cf Salesforce as a CRM system for managing client, prospect andquote data;\u25cf Act-On for sending newsletters and email marketing;\u25cf Google Analytics 4 for website analysis;\u25cf Google Tag Manager for managing scripts and tags;\u25cf Google Ads for online advertisements and conversion measurements;\u25cf website hosting and supporting IT services for keeping our website availableand secure.<\/p>

Where legally required, we enter into a data processing agreement with suppliers who process personal data on Blauw\u2019s behalf, setting out arrangements on security, confidentiality and GDPR compliance.<\/p>

6. Who do we share personal data with?<\/h2>

We never sell your personal data to third parties.<\/p>

We only share personal data when this is necessary for:<\/p>

\u25cf the functioning of our website;\u25cf the provision of our services;\u25cf the maintenance and security of our IT environment;\u25cf the fulfilment of legal obligations;\u25cf or when you have given consent for this.<\/p>

We always limit any disclosure of personal data to what is necessary for the purpose concerned.<\/p>

7. International transfers of personal data<\/h2>

Some of our suppliers process personal data outside the European Economic Area (EEA). Where personal data is processed outside the EEA, we make sure appropriate safeguards are in place in line with the General Data Protection Regulation (GDPR). Depending on the supplier, this may be based on the EU-US Data Privacy Framework, supplemented where necessary by the Standard Contractual Clauses adopted by the European Commission. <\/p>

An up-to-date overview of the recipients and processors Blauw uses, and the transfer mechanisms applied, is included in the Overview of Recipients and Processors, which forms part of this privacy documentation.<\/p>

8. How long do we keep your personal data?<\/h2>

We do not keep personal data longer than is necessary for the purposefor which it was collected, unless a legal retention obligation or alegitimate interest requires a longer retention period.<\/p>

Blauw applies the following retention periods as a starting point:<\/p>