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Binne Heida
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Binne.heida@blauw.com
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Jos Vink
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Jos.vink@blauw.com
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Featured
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1/7/2025
Binne Heida in new role as Lead Innovative Solutions at Blauw Research
Binne Heida has taken a new step within Blauw Research: he has been appointed Lead Innovative Solutions. In this role, he focuses on the integration and acceleration of technological and scientific innovations within Blauw's research work.
News
24/6/2025
Welcome Patricia Hoetelmans to Blue!
Since April, Patricia Hoetelmans has been our new Business Lead Customer Experience (CX). At Blauw, she combines her extensive experience and passion for customer experience and research in a role that suits her perfectly.
News
18/6/2025
Dutch Lottery and Blue Sponsorship Impact win SponsorRing!
During the presentation of the annual SponsorRingen - the professional award for the best sponsorship cases in the Netherlands - Dutch Lottery and Blauw Sponsorship Impact won the SponsorRing for Data & Insights. We are extremely proud that our valuable cooperation with NLO has been rewarded with this beautiful award.
Blog
19/6/2025
From 6 to 100 personas: the (im)possibilities of a synthetic panel
Personas have been a permanent part of the toolset of marketers and insights professionals for years. They help to get a grip on the customer. Think of choices in positioning, product development or the targeted development of campaigns. At the same time, personas are also a huge simplification of reality. Most organizations work with four to seven personas — recognizable and workable, and also not too many to visualize properly. Yet this does not do justice to the versatility of society.
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Blue by the Sea July 3, 2025
On Thursday, July 3, the beach at Zandvoort will once again host Blauw aan Zee. At this exclusive event for our clients we step away from the hectic pace of office and work to the relaxation of beach and sea. The perfect environment to zoom out and reflect on developments in marketing and insights.
Event
12/6/2025
The Retail Media Revolution: Transform Brand Communication with AI-Driven Insights
On June 12, Max de Jong (AH Retail Media Services) and Johan Goedhart (Blauw Brand & Campaign) reveal the strategic game changers for retail media dominance. Come to Max and Johan's presentation at NIMA Marketing Day!
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8/5/2025
Q8 chooses Blauw Research as exclusive partner for Market Research and Consumer Insights
Blauw Research has been selected by Q8 as its exclusive partner for market research and consumer insight for the Q8 and Tango brands. The strategic partnership began on April 1, 2025 and is for a minimum of three years.
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News
5/8/2024
Whitepaper 'Boost your brand with impactful creation'
In late 2023, training provider de Baak won an EFFIE for the success of its campaign, with Blauw Research being recognized for its distinctive contribution. That news led to a demand from the market for a practical step-by-step plan for developing successful campaigns using market research.
Branding & Communication
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30/5/2024
CX Benchmark 2024: 5 reasons organizations are increasingly customer-driven!
The maturity of organizations in the field of customer experience is slowly increasing in the Netherlands. This is evident from years of research by Blauw Research into the customer-drivenness of organizations in the CX Benchmark. In 2024, around 70% of organizations in the Netherlands will be in one of the three highest stages of customer-drivenness. In 2018, this was still around 60%. What is causing this increase?
Customer Experience
News
18/4/2024
Customer Experience Benchmark 2024: how does your organization score?
At Blauw, we have been conducting research into the customer-driven nature of organizations in the Netherlands since 2018. With these insights, we can tell you exactly what maturity stage your organization is in and what you can do to move up a stage. Fill out the questionnaire below.
Customer Experience
News
26/2/2024
Using artificial intelligence (AI) as a moderator
Tellet is a tool for using AI to conduct detailed and customized interviews. We applied Tellet to our own clients to hear their thoughts on using AI for consumer insights.
Product Development
Blog
24/10/2023
Here's how to make your Category Entry Points (CEPs) clear and recognizable to consumers
4 pm. Cup-a-soup. More people should do that. This is a Category Entry Point (CEPs) from Cup-a-Soup. The brand has made a daily moment very concrete and recognizable to consumers. When you pull that off as a brand, it gets you a lot of brand growth. But how do you do that?
Branding & Communication
News
5/10/2023
Golden Talking Tube Mortgage Lenders 2023 again for Obvion
Obvion has won the Golden Speech Tube Mortgage Lenders for the second year in a row and also showed the strongest development during this 26th edition. Obvion dares to make tough choices and strives for excellence in green and diversity. The lender understands that maintaining a top position in the market is more difficult than achieving it. By being proactive and sticking to its core values of "Mortgages from the heart," Obvion manages to rise above the competition.
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