Efteling

Brand research for leisure boosts Efteling growth across Europe.

Case Information

Client
Efteling
Type
Brand & Campaign
Sector
Recreation & Tourism
Date
2025
Branding & Communication

Standardising brand metrics across international markets reveals hidden growth opportunities without losing local nuance. Leisure organisations discover which entry points need extra support per country to win against established regional competitors.

The Challenge

How does the Efteling build international brand strength?

Millions of families look to the Efteling to escape daily life in a fairytalelike, natural setting. While the park holds an iconic status in the Netherlands, international expansion across Belgium, Germany, France and the United Kingdom brings diverse competitive dynamics. Strategic brand research for leisure reveals how potential visitors in each separate market perceive the brand compared to local entertainment alternatives. How does international brand strength differ across six distinct European regions?

The vision

Why international brand research for leisure demands nuance.

Traditional brand tracking often relies purely on explicit questions and misses the implicit associations that drive leisure choices. Furthermore, customer mindsets, category entry points and regional competitors differ substantially between markets such as Wallonia, Flanders and the United Kingdom.

The Solution

Combining qualitative communities with Brand Power metrics

Through an international online community across all six regions, we explored category entry points, spontaneous associations and distinctive brand assets. Next, we deployed a quantitative survey based on the Brand Power model to validate salience, affinity and performance alongside competitor benchmarks.

“What truly made the collaboration excellent was that we felt understood as a client; they thought along with us from our perspective.”

Carolien Govers

Quantitative Researcher, Efteling

<span data-metadata=""><span data-buffer="">The result

Clear regional priorities for targeted international expansion.

In a single comparative framework, the Efteling mapped out how potential visitors across all six target regions view the brand and its competitors. A dedicated strategy workshop helped turn these comparative metrics into region-specific priorities and marketing actions.

Consequence of the Result

How the insight led to action.

Target marketing investments per region based on validated brand performance.

You deploy specific brand assets and entry points that resonate directly with local audiences.

Strengthen mental availability across international growth markets.

Tailored regional communication ensures the park comes to mind faster when families plan days out

Establish consistent tracking for international brand growth.

Standardised KPIs allow the marketing team to monitor progress and adjust tactical campaigns across Europe over time.

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FREQUENTLY ASKED QUESTIONS

Brand Power onderzoek meet de merkkracht via drie vaste pijlers: salience, affinity en performance. Zo ontdek je welke mentale associaties en merkassets het merkbeeld versterken en hoe de concurrentiepositie per regio verschilt.

An exploratory online community uncovers spontaneous associations, category entry points and brand assets directly from target groups. Validating these findings with a quantitative survey delivers hard benchmarks and regional comparisons to guide strategic marketing decisions.

Regional differences determine which brand assets and category entry points trigger visits in each country. With comparable metrics across six European regions, marketing teams can tailor campaigns per region rather than relying on uniform messaging.

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